Data Collection and Paperless Operation

Data Collection Options: One of the industry's most advanced remote data collection systems is the ShirtPocket WorkStation (SPWS) hardware and software developed by Current Software, Inc. The ShirtPocket WorkStation features an advanced mobile data collection device (Symbol Technologies PPT-8800) that includes an integrated bar code scanner, a color touch screen, shock and moisture resistant case, and programmed for shop personnel to directly input work orders, capture fueling information and conduct parts inventory counts.

Mobile Work Order Processing:  The mobile ShirtPocket WorkOrder processing concept puts a portable workstation into the hands of each shop floor mechanic to collect information as close to the job as possible. We have made these devices easy to use and understand with a full color display and on screen step by step prompts.  There are a number of benefits to be realized by processing work orders in this way.

  1. Elimination of Paper Work Order Forms:  Because the work order processing is performed on the mobile device no paper forms are required.  This benefits the organization in several ways:
    1. No clerical effort required to “reprocess” paper work order forms.    At the end of each shift the mobile device is interfaced with the computer where all the day’s information is converted into work orders and cost transactions.  This represents a major reduction in clerical effort and mechanic time.  The only real clerical effort required is to review the work orders produced by the mechanics and to confirm the quality of the information.
    2. Increased Accountability is achieved because the activities of the mechanic are collected as they occur.  A paper form can be lost, and even though it may be re-constructed, it would be from memory.

2.   Exact Time Capture:  The ShirtPocket WorkStation contains a real time clock that time stamps each event as it occurs.  This means that we capture the exact number of labor hours it took to perform each job. It is virtually impossible to reach this level of accountability on a manual basis.

    1. Better Analysis:  By accumulating precise labor hours it is possible to more accurately predict and control workloads.  It will be possible to use information like this to prepare more accurate budgets and to project future needs based on the anticipated growth of the fleet.
    2. Accountability:  Tracking time to this degree of accuracy places a value on time that works its way through the organization.  Increasing “time consciousness” is ultimately beneficial.  It is also possible to account for all of the technician’s time and to gain an understanding of “direct” labor (time spent working on equipment) and indirect labor (time spent not working on equipment, travel time or overhead)
    3. Future Software Development:  Once we are sure there are accurate time references associated with jobs performed in the past we can eventually use this information to produce reliable estimates of work to be performed. We anticipate being able to offer software that will be able to “estimate” the cost of a repair before it is made.  This kind of information is critical to decision making on whether it makes more sense to “repair” or “replace” a particular piece of equipment.  We would also be able to offer reliable projections on both parts and labor usage for a specified period of time in the future.
  1. Same Day Data Capture:  Because the handheld units are synchronized with ExtraFleet one or more times per day, the information in the fleet maintenance management system will be much more current than it is now.  This offers several benefits:
    1. Accurate Parts Inventory:  By reducing the elapsed time between when parts are used and when the inventory is updated, it becomes possible to rely on the automated restocking functions offered by ExtraFleet.  The ExtraFleet Parts Inventory System is tied directly to the work order in such a way that when a part is put on a work order it is immediately deducted from parts inventory.  Automatic parts reorder functions will create a requisition for parts with on-hand quantities reaching their reorder points.
    2. Up to the Minute Information:  Cost, Preventive Maintenance Scheduling and Repair History are captured in nearly real time making it possible to rely on information from the fleet maintenance management system anytime throughout the day.

    HOW IT WORKS 

Typically, each mechanic on shift is provided with a SPWS (ShirtPocket WorkStation).  Because we track every minute of a mechanic’s time it isn’t possible to “share” workstations on the same shift.  SPWS’s are stored on a charging cradle overnight where their batteries can be recharged.  The synchronization process takes place on the cradle and exchanges information between the Work Station and ExtraFleet.  Transactions are brought in from the SPWS and ExtraFleet updates the information stored in the handheld including; all the open jobs available in the system, the most recent meter readings for each unit, and the entire on shelf parts inventory listing.  It is very important to have this information at the end user’s disposal to avoid data entry errors and to speed response time by eliminating data entry.

Start-up:  Immediately after clocking in for the day, the technician logs on to his device where he is expected to either; choose an existing job, create a new job, or clock on to a non-vehicle activity (overhead).  The device is programmed in a way that expects the user to interact throughout the day.

New Job: If the technician decides to create a new job, the unit ID’s barcode (ExtraFleet will produce equipment ID Bar codes) is scanned or keypad entered and if applicable, the user is prompted to enter a meter reading.  The entries are checked against the information in the workstation to ensure their validity.  The next step is to add a job from the job file contained on the handheld.  The Job Source is also added (Vehicle Condition Report, PM, Road Call, etc.).  Once the job has been added, the clock begins and the technician’s time is being charged against the job. 

Parts Usage:  If parts are used during the job they are scanned with the unit’s built in bar code scanner or added manually through the use of the on screen keyboard.  The entries are verified against the unit’s parts inventory list.  The technician can stop working on the job at any time.  He will be prompted to specify whether or not the job has been completed and he must supply a new place to charge his time; another job, paid, or unpaid break, lunch, etc., or he may end his work for the day.  The goal is to account for all of the technician’s time throughout the day. 

Completion of Open Work Orders:  The device may also be used to work on a job that has already been created in the system.  When the technician logs in he will have access to every job that has been assigned to him, plus every job that resides in the system that is unassigned.  Choosing a job that has already been created will start the clock on that job and the job completion procedure is then followed.

Creating Work Orders/Service Writer:  A third way to use the device is to create work orders.  This means that the SPWS can be placed into the hands of a person performing the role of service writer who can create work orders for equipment that is reported to be in need of repair.  This is a matter of creating new jobs for vehicles and then periodically downloading this information to ExtraFleet for distribution to the other users.

Parts Inventory Management:  The ShirtPocket WorkStation has been programmed to capture on shelf inventory.   Accomplishing this task involves scanning a parts bin label, recording the number of items in each bin, then interfacing the device with ExtraFleet to update the inventory files with the actual on-hand quantities. Frequently surveying and reconciling parts inventory keeps users on top of asset accountability.  In addition to correcting the on-hand quantities a report is produced that shows the “discrepancies” that were corrected.  The ExtraFleet software includes the ability to create parts bin labels to support the on shelf inventory counting process.  One label is produced for each part number in the inventory and then affixed to the bin where that part resides.  This makes it very easy to scan the bin label and then enter the quantity of that part found on the shelf.  ExtraFleet also prints parts tags for individual parts and provides UPC cross references for pre-labeled parts.

Remote Fuel/Meter Capture:  The ShirtPocket WorkStation is also capable of recording fuel transactions in the field where a fuel truck is used to service the equipment.  The equipment ID is captured along with the meter information, fuel, oil, coolant, and other fluids added, even the usage of miscellaneous parts.  Find something more complicated when you're in the field?  Just switch over to the work order module and perform a complete work order or initiate a new work order to be performed later.

The data once transferred to ExtraFleet becomes fuel transactions that update the equipment meters for PM scheduling purposes and charge fuel and fluid usage to the equipment.

Cost:  There are two types of WorkStations available, the batch and the wireless version.  Batch devices, including hardware and software are US $1895 ea., the wireless devices which require a user installed wireless network (802.11x) for both hardware and software (includes middleware) are US $2295 ea.

 

 

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